Payment Policy
Payment Policy
(Last updated: 08/05/2026)
At Emiral Couture, we want to make your shopping experience safe, transparent, and convenient. Please read our Payment Policy carefully to understand the available options when purchasing through our website https://emiral-online.com/.
1. Accepted Payment Methods
We accept the following secure payment methods:
- Credit & Debit Cards: Visa, Mastercard, American Express (AMEX), Maestro
- Digital Wallets: Apple Pay, Google Pay, Shop Pay
2. Currency
- All transactions are processed in the currency displayed at checkout, based on your region.
- If you are shopping from another country, your bank or payment provider may apply additional currency conversion fees.
3. Payment Security
- All payments are processed through secure, encrypted gateways (SSL encryption) to protect your financial details.
- We never store your complete credit or debit card information on our servers.
- Fraud prevention and verification checks may be carried out before an order is confirmed to ensure the safety of both our customers and our business.
4. Order Confirmation
- Once your payment has been successfully processed, you will receive an order confirmation email containing your order number, purchased items, billing details, and delivery information.
- If payment cannot be processed, the order will not be confirmed until a valid payment is completed.
5. Payment Timing
- Your chosen payment method will be charged immediately at checkout.
6. Refunds & Cancellations
- Refunds are always returned to the original payment method used during checkout.
- Processing time for refunds varies depending on your bank or payment provider (typically 3–10 business days).
- Please refer to our Returns & Refund Policy for full details.
- Cancellations of payed orders are NOT possible, you can always apply for a Return & Refund once the order is delivered.
7. In Case of Payment Issues
- If you experience problems with your payment, please contact us immediately at
- or call +32 493 69 16 62 during customer service hours.
- We will never ask for sensitive payment details (such as your full card number or PIN) by email, SMS, or phone.
- Always ensure you are on our official website before entering payment information.
8. Company Information
Company name: Saleswinner BV
Company registration number: 1008243041
VAT number: BE1008243041
Address: Parklaan 14, 9690 Kluisbergen, Belgium
Contact details:
- Email: care-emiralonline@outlook.com
- Phone: +32 493 69 16 62
Customer Service Opening Hours (CET):
- Monday to Friday: 8:00 AM – 4:00 PM
- Saturday & Sunday: 9:00 AM – 3:00 PM